Account Overview
When you open the Profile page, you will see:- Profile header — Your avatar, display name, email, and the date you joined
- Credit balance — Your current credit count with quick links to the Credits page
- Quick links — Shortcuts to Credit History, My Sessions, and Media Vault
Editing Your Profile
You can update the following information from the Profile page:Upload a profile picture
Click the camera icon on your avatar to upload a new image. Supported formats include JPG, PNG, and WebP. You can also remove your current picture to revert to your initials.
Update your name
Edit your First Name and Last Name fields. These are displayed across the app wherever your profile appears.
Your email address is managed by your authentication provider and cannot be changed from the Profile page.
Credit Summary
The Profile page includes a credit summary card showing:- Current balance — Your available credits
- Total spent — Lifetime credits used across all features
- Transaction count — Total number of credit transactions
Transaction History
A detailed transaction table is displayed on the Profile page with the following columns:| Column | Description |
|---|---|
| Date | When the transaction occurred |
| Type | Purchase, Usage, Bonus, Refund, or Admin Grant |
| Amount | Credits added (+) or spent (-) with visual indicators |
| Balance | Your balance after the transaction |
| Details | Feature name or description, with a link to the related session when applicable |
Account Settings
The Account section on the right side of the Profile page provides:- Authentication info — A note about how your account is managed
- Sign Out — Click to log out of your current session
Daily Login Bonus
Joip rewards you for coming back every day. When you visit the app, a daily bonus modal may appear to grant you free credits. This happens automatically — just keep using the app regularly.FAQ
How do I change my email address?
How do I change my email address?
Email addresses are tied to your authentication provider. To change your email, update it through the provider you used to sign up (e.g., Replit).
Can I delete my account?
Can I delete my account?
Account deletion is not self-service at this time. To request account deletion, please contact support at Contact Support.
What image formats are supported for profile pictures?
What image formats are supported for profile pictures?
JPG, PNG, and WebP are supported. Images are stored securely in Joip’s cloud storage.
Why can I not edit my email?
Why can I not edit my email?
Your email is managed by your login provider for security purposes. This prevents unauthorized changes and ensures your account stays linked to the correct identity.
How do I get more credits?
How do I get more credits?
Visit the Credits page to purchase a credit pack. You can also earn free credits through referrals and daily login bonuses.